Financial Assistance Policy
MedStar Franklin Square Medical Center is committed to ensuring that uninsured patients within its service area who lack financial resources have access to medically necessary hospital services. If you are unable to pay for medical care, have no other insurance options or sources of payment including Medical Assistance, litigation or third-party liability, you may qualify for Free or Reduced Cost Medically Necessary Care.
MedStar Franklin Square Medical Center meets or exceeds the legal requirements by providing financial assistance to those individuals in households below 200% of the federal poverty level and reduced cost-care up to 400% of the federal poverty level.
MedStar Franklin Square Medical Center will work with their uninsured patients to gain an understanding of each patient's financial resources.
- They will provide assistance with enrollment in publicly-funded entitlement programs (e.g. Medicaid) or other considerations of funding that may be available from other charitable organizations.
- If you do not qualify for Medical Assistance, or financial assistance, you may be eligible for an extended payment plan for your hospital medical bills.
- If you believe you have been wrongfully referred to a collection agency, you have the right to contact the hospital to request assistance. (See contact information below).
MedStar Franklin Square Medical Center believes that its patients have personal responsibilities related to the financial aspects of their healthcare needs. Our patients are expected to:
- Cooperate at all times by providing complete and accurate insurance and financial information.
- Provide requested data to complete Medicaid applications in a timely manner.
- Maintain compliance with established payment plan terms.
- Notify us timely at the number listed below of any changes in circumstances.
Call 410-933-2424 or 1-800-280-9006 (toll free) with questions concerning:
- Your hospital bill
- Your rights and obligations with regards to your hospital bill
- How to apply for Maryland Medicaid
- How to apply for free or reduced care
For information about Maryland Medical Assistance
Contact your local Department of Social Services at 1-800-332-6347. For TTY, call 1-800-925-4434.
Learn more about Medical Assistance on the Maryland Department of Human Resources website: www.dhr.maryland.gov/fiaprograms/medical.php
Physician charges are not included in hospitals bills and are billed separately.
Additional Billing Information
You will receive a statement for hospital services approximately one week after your discharge. As a courtesy, your insurance company will be billed for the services you received. You may request a preliminary statement of hospital services when you are discharged. Please note, the statement may not reflect all charges for services you received. If you wish, you may pay the known self-pay portion of your bill at this time and take advantage of a 2% discount. After your insurance pays, you may be responsible for additional amounts due.
Uninsured patients are required to pay their bills when they are discharged or to make arrangements for payment through the Patient Advocacy Department. If you are uninsured and need to apply for assistance to cover your hospital bill or to speak with a Patient Advocate, call 443-777-7323 or 443-777-7732.
Financial Assistance Application
Click here to download the Maryland State Uniform Financial Assistance Application